Last summer, like all airlines in Europe, we at WIZZ faced extraordinary operating challenges driven mostly by the external environment. That said, we did not meet our own standards in the level of service delivered. Flights were too often late or cancelled, disruptions were not managed at an adequate level, and claims took too long to process and pay to our customers. PINK is our commitment to deliver an improved operation. But what is PINK exactly?

The upcoming season is predicted to be a challenge for every airline, with Eurocontrol claiming it will be the toughest summer in the last decade for Air Traffic Control. To prepare for this, we invested more than €100 million into improving our operation and preparing for increased air traffic.

Thank you for reading, we look forward to welcoming you on board!